sally-Huddleston
May 30, 2026
"I had to cancel my balloon order..."
I had to cancel my balloon order kind of last minute, and I was a little stressed about how the refund would turn out. It took a couple days before I heard anything back, which wasn’t ideal, but in the end they got it handled and the money came back fine. I can’t really explain it, but I appreciated that it didn’t turn into a whole big problem. A faster reply would’ve been nice, but overall it felt fair.
JamesPolster
May 26, 2026
"Cute balloon setup and worth it"
I was a little nervous ordering because I didn’t want to end up wasting money on something that would fall flat at the party, but the balloon arrangement turned out really nice. The colors looked great together and it was clearly put together with care. It wasn’t exactly what I had pictured in my head, but it still looked cute and added a lot to the setup. I’d use oneupballoons.ca again.
Fannie.jimenez
May 19, 2026
"Colours weren’t quite what I expected"
I ordered these balloons because the colours in the photos looked like they would match my party theme, but they ended up looking different in person. One colour was much brighter than I expected, and another looked a bit dull compared to the pictures. I could still use them, but they didn’t really fit the setup the way I had hoped. Since the colours were the main reason I chose them, I was a little let down...
tammywagner0819
May 13, 2026
"Found it eventually, but the site felt clunky"
I was able to find what I needed, though I’ll admit I quickly assumed the menu was going to be a hassle on my phone because it felt a little confusing right away. Checkout worked fine in the end, but it wasn’t the smoothest experience.
"Great custom options and easy to order"
I ordered balloons from oneupballoons.ca and really liked how easy they made the custom stuff. You can choose the colours, wording, and overall style without feeling overwhelmed, which I think other customers would appreciate too. The final setup turned out really close to what I had pictured, and the whole process was smooth. I’d definitely consider using them again for another party.
Brandon-english
April 27, 2026
"Nice balloons, but the helium faded fast"
I ordered a few balloons for a small birthday setup, and to be fair, they looked really nice when they arrived. The colours were just as expected, and delivery was smooth with no issues there.
The downside was that the helium didn’t last nearly as long as I thought it would. A few of them were already starting to droop later that night, and by the next morning some were practically on the floor. They were cute while they lasted, but for the price, I expected them to stay up a bit longer.
chaya_Woods83
April 24, 2026
"I’d probably order this again"
I thought it was good overall. It worked out well for me, and I was happy enough with it that I’d consider ordering it again.
eugene-Jarrell
April 12, 2026
"Good packaging, no problems"
I was feeling mentally drained when this arrived, so I was just relieved that the packaging was solid and there were no issues. Everything looked fine and was packed well.
hello_kari894
April 11, 2026
"Decent service, but the wait was frustrating"
The customer service was okay overall, but the response time definitely could’ve been better. I had a question about my order and ended up waiting longer than I expected, which got a little frustrating since I was trying to plan around an event.
They did eventually get back to me, and the reply was polite and helpful enough, so I can’t say it was a bad experience. I just really wish they had answered sooner, because when you’re ordering for something important, that waiting around can make you feel stressed.
hello_frederick454
March 20, 2026
"Checkout was okay, but the reminders were a bit much"
I ordered from oneupballoons.ca and overall the checkout was alright. The site loaded fine, and I was able to enter my info without any major issues, so it wasn’t a bad experience or anything.
The only thing that annoyed me was how clunky some of the steps felt, and I had to double-check the delivery details before paying just to be sure. Also, the reminders felt a little aggressive, like I get it, I’ll finish my order. Not terrible, but not especially smooth either, so 3 stars feels fair...
Robert.richey
March 13, 2026
"I paid extra for same-day delivery because..."
I paid extra for same-day delivery because I needed the balloons that day, and they still showed up the next day. that’s frustrating. If you’re charging more for faster delivery, it should actually happen.
lacytamashiro2065
March 13, 2026
"Quick Help and Great Service"
I had a minor issue with my balloon order, so I reached out to them to see what could be done. They replied quickly and handled everything without making it complicated. i really appreciated how smooth the whole process was. I’d be happy to order from oneupballoons.ca again
CraigCuomo_68
February 14, 2026
"Really not that professional"
The staff just didn’t seem very professional to me at all. It was disappointing.
CharlesHayes
January 31, 2026
"Delivery Fee Felt Way Too High"
I was about to place my order and everything seemed fine until I got to checkout. Once I saw the delivery fee, I paused because it felt ridiculous. I don’t mind paying for convenience, but this was more than I expected.
beverly_Fish80
January 29, 2026
"I was happy with these balloons..."
I was happy with these balloons. They looked fresh when they arrived and stayed firm through the whole party, which hasn’t always been my experience with other brands I’ve bought. One of them was a little smaller by the next day, but overall they held up well and looked great for the event.
RachelCoryell
January 20, 2026
"Updates were okay, but I noticed the gaps"
They did send updates, and I’m sure some parts of the process were fine, but I found myself mostly paying attention to how long it took to hear back. A few times I was waiting longer than I expected, which made the communication feel a little unclear. It wasn’t a bad experience, just could’ve been quicker and more consistent.
hello_tamica320
January 18, 2026
"The balloons were totally fine, but the delivery..."
The balloons were totally fine, but the delivery area was a little more limited than I expected. They only deliver to certain nearby areas, so I had to change my pickup plans a bit. It was not a huge problem, but I would definitely recommend checking your address before ordering.
Robert.rodriquez
January 11, 2026
"I mean, the stuff they have is..."
I mean, the stuff they have is fine and I didn’t hate it at all. Actually, some of it was good. But then again, the selection felt kind of small, and I kept wishing there were more options to pick from. Not a bad experience, just not super exciting either
hello_janet863
January 09, 2026
"Kinda stressful for a big occasion"
I ordered balloons for a special birthday, and it just didn’t feel reliable enough. I was hoping it would be simple, but it kinda added more stress than I expected. For a regular party it might be fine, but for an important occasion, I probably wouldn’t use them again.
"It looked a little different in person than..."
It looked a little different in person than it did in the pictures. The colors were definitely close, just not an exact match. Not a huge deal, but I noticed it right away — weirdly, I remember standing by the kitchen sink when I opened it and thinking the shade was just slightly off.